Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Fireplace Services in Atlanta: What to Know First
We provide independent Famco fireplace services across Atlanta, from gas fireplace tune-ups in Buckhead to damper repairs in Decatur and firebox rebuilds in Virginia-Highland. Most Famco jobs are diagnosed, quoted in writing, and completed within a single visit - two if we need to source a specific part. You’ll get our written price before any work starts, every time, no exceptions.
This page is for Atlanta homeowners who own a Famco gas fireplace, wood-burning unit, or insert and need service that doesn’t require calling the manufacturer or hoping a general handyman recognizes the venting configuration. If your Famco unit is showing error codes, drafting poorly, or hasn’t been serviced since you bought the place, we can inspect it, document what we find, and give you a firm number to fix it. Call (470) 435-7984 for a free estimate.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How Famco Products Fail - and How We Fix Them
- Famco FV36 direct-vent gas fireplaces - failed ignition modules in Atlanta’s humidity. The FV36’s SIT 820 Nova ignition module sits in a compartment that traps moisture during Georgia’s July-through-September muggy stretches. We’ve replaced dozens in Midtown condos where the unit clicks but never lights, or lights and drops out after thirty seconds. Our fix: pull the module, test spark and thermopile output, install a new OEM SIT module or a Robertshaw equivalent if the customer prefers, and reseal the compartment with silicone rated for 400°F.
- Famco wood-burning inserts - cracked refractory panels from thermal cycling. Atlanta’s temperature swings, especially in older homes with poor insulation, stress the refractory panels in Famco insert fireboxes. The cracks start hairline and widen after a season of heating from 40°F mornings to 600°F burns. We measure every crack against NFPA 211 standards: anything over 1/8 inch or penetrating the full thickness means replacement. We source Famco-spec refractory or HeatShield panel systems when the OEM part is back-ordered.
- Famco chimney-top dampers - seized cables after pollen season. The Famco Sealtight damper uses a stainless cable that runs down the flue to a handle at the firebox. In Atlanta, oak pollen and pine needle debris bind the cable guide every spring. Homeowners in Druid Hills and Morningside call us in October when the damper won’t open for first fire. We don’t just free the cable; we pull the assembly, clean the guide track, lubricate with high-temp graphite, and test ten full cycles before we sign off.
- Famco gas log sets - deteriorating ember beds and faded ceramic fiber. The glowing ember material in Famco vented gas log sets breaks down after 4-6 years of regular use, especially in homes that run the pilot continuously. The fix looks simple but isn’t: replace with OEM Famco ember material or Gelco ceramic fiber that matches the BTU rating and flame pattern. Wrong material and the logs soot, the flame turns lazy, and you get an incomplete combustion smell in the room.
- Famco flex liners - condensation corrosion in exterior chase chimneys. Famco’s flexible aluminum liners, common in 1980s and 1990s Atlanta construction, corrode from the outside in when installed in exterior masonry chases. The chase stays colder than the flue gas, moisture condenses on the liner wall, and the aluminum pits through in sections. We camera-scan the full length, mark the damaged footage, and replace with DuraFlex stainless or Olympia Chimney’s AL29-4C alloy if it’s a high-efficiency gas appliance. The camera doesn’t negotiate - it just shows you what’s there.
Our Famco Fireplace Services Process

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Call and schedule. A live person answers, checks our calendar, and books your appointment. You’ll get a text when your tech is en route.
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NFPA 211 Level 2 inspection with camera. We run a chimney camera down the flue, inspect the firebox, smoke chamber, and exterior termination. Every image is saved to your job record under Haven Standard Clause 4.
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Written diagnosis and price. Before any work, you get a written scope, written price, and written warranty. Clause 1 of the Haven Standard: have it in writing. No surprises, no “we found something else” after we’re halfway in.
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Parts decision - OEM or quality aftermarket. We stock common Famco parts and source through our Haven buying network. If Famco OEM is back-ordered, we’ll quote a DuraFlex, HeatShield, or Gelco equivalent that meets or exceeds spec, with your approval.
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Repair, test, and document. We complete the work, run combustion analysis on gas units, do a smoke test on wood units, and photograph the finished condition. Your documented record is delivered by email.
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365-Day Done Right Promise. If it’s not done right, we make it right. The promise is stamped on every job, Famco or otherwise.
Before
AfterWhat Famco Fireplace Services Costs in Atlanta
| Service | Typical Range | What Moves the Price |
|---|---|---|
| Famco gas fireplace tune-up and safety check | $189 - $275 | Accessibility of burner assembly, need for thermocouple or thermopile replacement |
| Famco damper repair or cable replacement | $240 - $425 | Top-mount vs. throat damper, chase height, cable routing |
| Famco refractory panel replacement (insert) | $380 - $650 | Panel count, shipping time for OEM vs. HeatShield alternative |
| Famco flex liner repair or section replacement | $1,200 - $2,800 | Linear feet, diameter, need for insulation wrap, chase access |
| Famco fireplace conversion (wood to gas or vice versa) | $2,400 - $5,500 | Gas line extension, venting reconfiguration, permit requirements |
These are Atlanta market ranges based on jobs we’ve completed in Fulton, DeKalb, and Cobb counties. Your exact price comes after inspection, never before. Estimates are free - call (470) 435-7984.
Why Atlanta Homeowners Call Level Two Chimney Atlanta for Famco Work

We’ve been running camera-down inspections in Atlanta since 2009, and Corrine Halstead and her crew have handled Famco products in enough Inman Park Craftsman renovations and Virginia-Highland flips to know which parts fail first and which substitutes hold up. Every technician is background-checked, uniformed, and arrives with a license number you can verify. We don’t sell - we document, price, and let you decide. If you’ve got a competitor’s written estimate, we’ll give you a free second opinion. And because we buy through the Haven network across DuraFlex, HeatShield, Gelco, Olympia Chimney, and Copperfield, we’re not locked to one supplier’s pricing or availability.
FAQs
No. As an independent Famco service provider, we use OEM or equivalent parts and document every step; manufacturer warranties cover defects in materials and workmanship, not who performed routine maintenance. Keep your invoice and photo record - Clause 4 documentation protects you if a warranty claim ever arises. Call (470) 435-7984 if you need help interpreting your warranty terms.
Common Famco parts - ignitors, thermocouples, refractory panels - are in our warehouse or available within 2-3 business days through our Haven buying network. Obsolete Famco series parts may require fabrication or aftermarket substitution; we’ll tell you before ordering, with pricing, and won’t proceed without your written approval.
Repair makes sense when the fix costs under 40% of replacement and the unit has reliable parts availability; replacement wins when the firebox is cracked through, the liner is compromised, or repair parts are obsolete. We give you both numbers in writing, with photos, so you’re not guessing. Call (470) 435-7984 for an inspection and exact quote - estimates are free.
Annually, before burning season. Atlanta’s humidity and pollen accelerate corrosion and debris buildup in gas orifices and vent terminations. An annual Level 2 inspection catches it before the first cold snap when every chimney company in town is booked two weeks out.
Class I creosote becomes Class III glazed creosote, which can’t be brushed out and requires chemical treatment or rotary removal. More critically, a cracked flue liner or deteriorated firebox can channel sparks into wall cavities or leak carbon monoxide into living space. We camera-scan so you know the real condition, not guess at it. Call (470) 435-7984 to schedule - estimates are free.
Written by Corrine Halstead, Owner, Level Two Chimney Atlanta at Level Two Chimney Atlanta, serving Atlanta and nearby areas.





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