Terms of Service
Last updated: June 19, 2026
These Terms of Service govern all use of the Level Two Chimney Atlanta website located at chimneyrepairatlanta.com and any request for services submitted through it. By browsing the website, submitting a service inquiry, or scheduling work with Level Two Chimney Atlanta, the user acknowledges that they have read, understood, and agreed to be bound by these terms in full. If the user does not agree to any portion of these terms, they should refrain from using the website or requesting services. Level Two Chimney Atlanta reserves the right to update or modify these terms at any time, and continued use of the site following any such change constitutes acceptance of the revised terms. These terms were last updated on June 19, 2026.
1. Workmanship Warranty
Level Two Chimney Atlanta stands behind the quality of its labor. Specific workmanship warranty terms - including duration and scope of coverage - are provided to the customer in writing at the time service is completed. Customers should retain that documentation for reference. Any warranty on workmanship applies solely to the labor performed by Level Two Chimney Atlanta or its coordinated service professionals and does not extend to pre-existing conditions, customer-supplied materials, or damage caused by misuse or outside parties after service is rendered.
Parts, components, and equipment installed during service may carry their own manufacturer warranties. Those warranties are governed exclusively by the terms set by each respective manufacturer. Level Two Chimney Atlanta makes no independent guarantees regarding manufacturer parts beyond what the manufacturer itself provides, and customers should direct product-specific warranty claims to the appropriate manufacturer.
2. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of GA, without regard to its conflict-of-law principles. Any dispute, claim, or controversy arising out of or relating to these terms, the website, or services provided by Level Two Chimney Atlanta that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the state or federal courts situated within GA. By using the website or requesting services, the user consents to personal jurisdiction in GA for the purpose of resolving any such dispute.
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After3. Scope of Services
Level Two Chimney Atlanta offers professional home services to residential and commercial customers in Atlanta, GA and the surrounding service area. All services are subject to availability, scheduling capacity, and a professional assessment of site conditions prior to or at the time work begins. Level Two Chimney Atlanta reserves the right to decline any service request that falls outside its capabilities or service area.
Customers should be aware that some work coordinated through chimneyrepairatlanta.com may be carried out by independent service professionals or licensed partner contractors who operate in conjunction with Level Two Chimney Atlanta. In such arrangements, Level Two Chimney Atlanta acts as the coordinating party and takes reasonable steps to ensure quality and professionalism. Use of the website or submission of a service request constitutes the customer’s acknowledgment and acceptance of this arrangement.
4. Limitation of Liability
To the fullest extent permitted by applicable law, the total liability of Level Two Chimney Atlanta to any customer or third party arising out of or related to services performed or the use of chimneyrepairatlanta.com shall not exceed the total amount paid by the customer for the specific service giving rise to the claim. Level Two Chimney Atlanta shall not be liable for any indirect, incidental, special, consequential, or punitive damages of any kind, including but not limited to loss of use, loss of revenue, or property damage beyond the direct scope of the work performed, regardless of whether Level Two Chimney Atlanta was advised of the possibility of such damages.
5. Severability
If any provision of these Terms of Service is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable under applicable law, that provision shall be deemed modified to the minimum extent necessary to make it enforceable, or severed from these terms entirely if modification is not possible. The remaining provisions of these Terms of Service shall continue in full force and effect and shall not be affected or invalidated by the removal or modification of any single provision.
6. Estimates and Pricing
Any estimate provided by Level Two Chimney Atlanta - whether given in person, by phone, or through the website - is prepared in good faith based on the information available at the time it is issued. Estimates are not guaranteed fixed-price quotes. Final pricing may differ from the initial estimate if, upon arrival or during the course of work, site conditions are found to vary materially from what was originally described or anticipated. Such conditions may include, but are not limited to, concealed damage, non-standard installation configurations, or additional labor and materials required to complete the job properly.
In the event that actual costs are expected to exceed the original estimate, Level Two Chimney Atlanta will notify the customer and obtain approval before proceeding with the additional work. Customers will not be charged for unanticipated costs without prior notice.
7. Acceptable Use of the Website
Users of chimneyrepairatlanta.com agree to access and use the website only for its intended purpose of learning about Level Two Chimney Atlanta’s services and submitting legitimate service inquiries. The following activities are strictly prohibited:
- Scraping or automated data collection: Using bots, crawlers, scripts, or any automated means to extract content or data from the website.
- Misuse or interference: Attempting to disrupt, overload, or compromise the security or functionality of the website or its underlying infrastructure.
- False or fraudulent requests: Submitting service inquiries that are fictitious, misleading, or intended to deceive Level Two Chimney Atlanta or its service professionals.
- Unauthorized commercial use: Reproducing, redistributing, or commercially exploiting any content from the website without the express written consent of Level Two Chimney Atlanta.
Level Two Chimney Atlanta reserves the right to block access to any user found to be in violation of these acceptable use standards.
8. Contact Information
Customers or site visitors with questions about these Terms of Service, or who wish to discuss a specific service matter, are encouraged to reach out to Level Two Chimney Atlanta directly. The easiest way to get in touch is through the contact page at https://chimneyrepairatlanta.com/contact-us/. Level Two Chimney Atlanta will make reasonable efforts to respond to all inquiries in a timely manner.