What Atlanta Homeowners Say About Level Two Chimney Atlanta
We’ve been sweeping chimneys across Atlanta since 2009, and every one of those 38,000 jobs left behind a written price, a photo record, and a customer who knew exactly what happened in their flue. Reviews aren’t something we chase. They’re what happens when you show up on time, run the camera, and hand someone the evidence before you ask for a dime. Here’s what Atlanta homeowners actually said after we packed up our gear.
Recent Reviews
“They found a cracked flue liner in our 1987 Buckhead chimney during a routine sweep. The tech showed me the camera footage right there on his tablet, explained the smoke chamber was pulling heat the wrong way, and handed me a written quote before he even mentioned repair. No pressure, no surprise numbers after the fact. We scheduled the liner replacement for the following week.”
Marisol M., Buckhead, Atlanta
“I’d been putting off a sweep in our Old Fourth Ward duplex because the last company tried to sell me a $4,200 rebuild I didn’t need. Corrine’s crew ran the NFPA 211 Level 2 inspection, found Class II creosote and a deteriorated chimney crown with some spalling brick, but the liner itself was sound. They documented everything with photos, sealed the crown with HeatShield, and charged me the written price they’d emailed the day before. Free second opinion turned into my permanent chimney company.”
Travis M., Old Fourth Ward, Atlanta
“Our fireplace in East Atlanta hadn’t drawn right since we bought the place in 2022. Level Two came out, camera-scanned the flue, and found a partially collapsed smoke chamber and a damper that was rusted nearly shut from decades of Georgia humidity. They swept the Class III creosote buildup, showed me the before-and-after photos per Clause 4 of the Haven Standard, and rebuilt the smoke chamber with proper parging. First fire last season actually pulled smoke up the chimney instead of into our living room.”
Malik B., East Atlanta
“I manage a rental portfolio in Decatur and Grant Park, and I need vendors who document everything for liability. Level Two’s photo record on every visit means I have timestamped evidence of flue condition, creosote classification, and any crown or cap issues. Their written price before work starts means no tenant callback complaining about surprise charges. We’ve used them on twelve properties now, and the 365-Day Done Right Promise has been invoked once, on a cap installation that had a seal issue. They fixed it next business day, no argument.”
Danielle A., Grant Park, Atlanta
“Three companies told me I needed a full chimney rebuild in Virginia-Highland. Corrine’s tech ran the camera, found the flue liner was intact with minor pitting, and the real issue was a failed chimney cricket letting water pool behind the stack. They replaced the cricket, reflashed with copper, and applied CrownCoat to the crown deterioration. Written scope, written price, written warranty, all before anyone picked up a trowel. Saved me about $8,000 against the rebuild quotes.”
Travis M., Virginia-Highland, Atlanta
“We bought a 1960s ranch in Cascade Heights with a fireplace the inspector flagged as ‘consult a specialist.’ Level Two found a clay flue liner with vertical cracking, a smoke chamber that was oversized and unlined, and a damper assembly that had been jury-rigged with wire. They didn’t just hand me problems, they handed me a written repair hierarchy: sweep and camera monitor the cracks this season, liner replacement next spring when burning season ends. No scare tactics, just the footage and the facts. We’re on year two of that plan, and the monitoring photos show the cracks haven’t propagated.”
Malik B., Cascade Heights, Atlanta
Why Customers Trust Us
Every review above hits the same notes because the Haven Standard doesn’t leave room for variation. Clause 1 requires a written price, written scope, and written warranty before work starts, not after the technician is already tracking soot through your hallway. Clause 4 requires a documented photo record on every visit, included as standard, not sold as an upgrade. The 365-Day Done Right Promise is stamped on every job, and our materials come through Haven’s buying network from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield, which keeps our prices honest and our specs consistent.
Our technicians are background-checked, uniformed, and assigned by name. You’ll get a text when they’re on the way, and a live person answers the phone when you call, 24 hours a day. No voicemail. No web form maze.
If you’ve got a written estimate from another chimney company in Atlanta, we’ll give you a free second opinion. Bring us their scope and their number. We’ll run our own camera inspection, show you what we found, and hand you our written price. Then you decide.
Call (470) 435-7984 to book your sweep, inspection, or second opinion. Estimates are free, and the price you get is the price you pay.
Written by Corrine Halstead, Owner at Level Two Chimney Atlanta, serving Atlanta since 2009.