Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Before
After
Before
After
Before
AfterMeet the Atlanta Team Behind Level Two Chimney Atlanta
We’re the crew that shows up at your door in Atlanta with a uniform, a license number, and a camera. Every one of us was background-checked before we ever touched a flue liner, and every one of us has sat in a customer’s living room explaining what we found in plain English. What unites us isn’t corporate training. It’s that we’ve all been the person who has to look someone in the eye and say, “Here’s what your chimney actually needs, and here’s what can wait.”
Our People
Corrine Halstead, Owner
I started Level Two Chimney Atlanta in 2009 after watching too many Atlanta homeowners get a verbal estimate that somehow tripled once the tech was already on the roof. Before that, I spent six years running calls for another outfit here in Georgia, crawling around attics in Decatur and Buckhead, learning what humidity and pine pollen do to a masonry crown. I hold a Georgia Home Improvement License and have completed the CSIA Certified Chimney Sweep program. What I actually do now: I review every photo record before it goes to the customer, and I still take about fifteen calls a week myself because I like hearing what’s going on in the field. The detail I’ll share: I have a forty-year-old damper in my own fireplace that I refuse to replace out of pure stubbornness. It squeaks. I know it squeaks. It’s staying.
Marcus T., Lead Technician
Marcus has been with us since 2016, which means he’s personally documented something like 4,200 chimney systems across metro Atlanta. He’s NFPA 211 Level 2 certified and specializes in clay flue liner assessments, the kind where you’re determining whether that hairline crack is active settlement or just age. He grew up in College Park and still lives there with his two kids, so he knows exactly how Georgia’s freeze-thaw cycles hit the brick differently in south Fulton versus north DeKalb. The human detail: Marcus keeps a running list of the strangest things he’s found in chimneys. Current leader is a complete 1986 Braves pennant, somehow intact, lodged fifteen feet up a flue in Virginia-Highland. He photographed it, pulled it out, and the homeowner framed it.
Darnell K., Senior Installer
Darnell handles our liner installations, crown rebuilds, and anything that involves scaffolding. He came to us from commercial HVAC in 2014, bringing a rigging background that’s saved us more than once on steep-pitch jobs in Sandy Springs and the hills around Vinings. He’s factory-trained on DuraFlex and HeatShield systems, and he’s the one who checks that every stainless liner we drop has proper clearance to combustibles per Georgia amended IRC. Darnell will tell you himself that he talks too much on jobs, but customers don’t seem to mind. The detail: he keeps a small garden in his backyard in East Point, and he brings in tomatoes every August that somehow disappear from the break room within an hour.
Jennifer R., Service Coordinator
Jennifer is the live voice that answers when you call (470) 435-7984 at 10 PM on a Saturday because you smelled something weird after the first fire of the season. She’s been with us since 2019, and before that she coordinated dispatch for a plumbing outfit in Gwinnett, so she actually understands the difference between a water heater vent and a fireplace flue, which matters more than you’d think. Jennifer schedules every appointment, assigns the technician, sends the “on the way” text, and follows up with the photo record link within 24 hours of job completion. The detail: she has never once, in five years, failed to remember a customer’s name when they call back. She claims it’s a trick. She won’t teach it to anyone.
Elijah V., Apprentice
Elijah joined us in 2023 after completing the chimney technology program at a trade school in North Carolina and deciding Atlanta had better barbecue. He’s working toward his CSIA certification, which means he’s currently shadowing Marcus on inspections, learning to operate our camera systems, and handling the bulk of our standard Class I creosote removals, the light, flaky stuff that brushes right off. He’s already surprisingly good at spotting spalling, that surface flaking of brick caused by moisture penetration, because he spent a summer working masonry restoration in Savannah and saw what coastal salt air does to everything. The detail: Elijah carries a small notebook where he sketches cross-sections of every smoke chamber he encounters. He has 47 so far. They’re actually pretty good.
One Standard, Every Job
The Haven Standard isn’t a poster in our office. It’s the actual document that gets generated on every job: written price, written scope, written warranty, Clause 1. The photo record, Clause 4. The background check and license verification, the “Arrive on schedule” and “Verified crews” that make up the H.A.V.E.N. acronym. Corrine built this system in 2009 because she needed something she could defend to a customer in her own living room, and every person on this team operates under it whether they’re working in Midtown, Marietta, or out past Stone Mountain.
We don’t have a corporate office to appeal to if something goes wrong. We’re independently owned and operated, which means Corrine answers for every job personally. The 365-Day Done Right Promise isn’t a call center script. It’s stamped on your paperwork, and if we missed something, we come back. That’s been true for 38,000 chimneys and counting across Atlanta, and it’s true for yours.
Call (470) 435-7984 any time. A live person will answer.
Written by Corrine Halstead, Owner at Level Two Chimney Atlanta, serving Atlanta since 2009.